Yes, EasyHealths allows you to select both a specific doctor or a specialist doctor when booking your appointment. Through their user-friendly platform, you can:

- Search by Specialty: Choose from a wide range of specialties such as General Physician, Gynecologist, Pediatrician, ENT Specialist, Eye Specialist, Dentist, Orthopedic, Gastroenterologist, Neurologist, and more. 

- View Doctor Profiles: Access detailed profiles of doctors, including their qualifications, experience, and patient reviews.

- Check Availability: See available time slots and book appointments that fit your schedule.

This flexibility ensures that you receive care tailored to your specific health needs.

If the doctor is unavailable at your scheduled time, you will be notified promptly.

Our support team is always available to help you make quick changes, so you’re never left waiting when it comes to your health.

Once your appointment is successfully booked on EasyHealths, you will receive a confirmation via:

- In-app live notification (when you're using the EasyHealths mobile app) 

- SMS on your registered mobile number 

The confirmation will include the doctor’s name, appointment time, clinic location (if in-person), and any other important details you may need.

Yes, you can easily cancel or reschedule your in-clinic appointment through EasyHealths. Simply:

Log in to your EasyHealths account (via app or website)

Go to “My Appointments”

• Choose the appointment you wish to cancel or reschedule
• Select a new time or confirm the cancellation

We recommend doing this at least a few hours in advance to avoid any inconvenience. If you need help, our support team is just a call or message away!

We, at EasyHealths, primarily encourage users to book appointments in advance through the mobile app to ensure timely and organized care. While some clinics may accommodate walk-in patients, availability is not guaranteed and can vary based on the clinic's policies and current patient load. To avoid potential wait times and ensure that you receive prompt attention, it is recommended to schedule your appointment ahead of time.​

Yes, EasyHealths allows you to book appointments for your family members. The platform enables you to securely store and manage health records, prescriptions, and reports for all your family members in one place. ​

To book an appointment for a family member:​

• Log in to your EasyHealths account via the mobile app.
• Access your account to manage family members' profiles.
• Select the family member for whom you wish to book an appointment.
• Choose the desired healthcare service and schedule the appointment as needed.​

This feature ensures that you can efficiently manage healthcare appointments for your entire family through a single platform.